01
Organizational Preamble & Scope
This Privacy Policy governs the manner in which DomainHosting.com.bd (established in 2018) collects, uses, maintains, and discloses information collected from users, clients, and visitors across all our web hosting packages, Cloud VPS platforms, BTCL .BD domain registrations, and client area dashboards.
02
Information Collection & Registry Data
We collect personal and organizational information only when voluntarily submitted during account creation, service provisioning, or identity verification. This includes:
- Account Identification: Full Name, Company/Organization Name, National Identification Number (NID/Passport required for BTCL .BD domains).
- Contact Parameters: Verified Email Address, Mobile Phone Number, Billing/Physical Address.
- Technical Records: IP Addresses, browser user-agents, server connection logs, and firewall audit trails.
03
Purpose & Utilization of Stored Records
Information gathered is utilized strictly to provide enterprise-grade hosting infrastructure and reliable customer service:
- Automated provisioning of cPanel accounts, cloud servers, and SSL certificates.
- Dispatching critical server maintenance alerts, renewal notices, and billing invoices.
- Fraud prevention and validating domestic payment gateway transactions (bKash, Nagad, Cards).
- Optimizing network latency and diagnosing BDIX routing performance.
04
Infrastructure Security & Hardening Protocols
All user accounts and database environments are protected with 256-bit SSL encryption, CloudLinux OS resource isolation, and real-time Imunify360 AI firewalls. We maintain rigorous staff authorization controls to ensure client server files, databases, and emails remain completely private and inaccessible to unauthorized parties.
05
Third-Party Registry Disclosures
We strictly never sell, rent, or trade your personal records. Information is disclosed solely to authorized downstream registries (such as BTCL for .BD domains or ICANN-accredited registrars) and verified financial processing institutions purely to execute your contracted orders.
06
Cookies & Active Session Parameters
We utilize essential cookies to retain your authenticated Client Area login session, shopping cart items, and currency selection (BDT / USD). You may configure your browser to decline non-essential cookies at any time.
07
User Data Rights & Erasure
Clients retain the full right to inspect, update, or request the closure and data erasure of their accounts, provided there are no active service disputes or mandatory legal record-keeping obligations.
08
Legal & Compliance Inquiries
For questions regarding our privacy framework, data protection compliance, or WHOIS record management, please contact our dedicated desk:
Email: support@domainhosting.com.bd
Direct Line: +880 1331-535-005